Wednesday, 8 March 2023

Why choose VoIP for your business phone number in Australia

 VoIP (Voice over Internet Protocol) is a great solution for business phone numbers in Australia and offers an affordable and reliable service. With VoIP, you can take advantage of functionality such as automatic call routing and voicemail to email, choose from VoIP-only and cloud-based plans, and tailor your system to suit your business. Because calls are handled over the internet, VoIP can help your organisation save money when compared to traditional landline services.

How VoIP pricing plans work

VoIP pricing can vary depending on the provider and the type of service you are looking for. At Aria, we offer subscription-based plans with a range of features and added benefits.

Depending on the number of handsets you need, our plans offer affordable monthly repayments after a one-time upfront cost for setup and system configuration. You can select from 13 and 1300 number prefixes and a range of features including call forwarding, international calling, voicemail and more.

There aren’t any specific licensing or regulatory requirements for businesses in Australia that use VoIP services and phone numbers, but they are regulated by the Australian Communications and Media Authority (ACMA) as per the Telecommunications Act.

What to look for in a VoIP provider

Too many providers of VoIP business phone numbers in Australia take advantage of their customers, with hidden fees and complex clauses that only come to light at bill time. For example, some plans may promise unlimited calls but only cover landlines and not mobile, or they may incur extra charges for additional participants in a call.

At Aria, we’re upfront with our plans and prices so you’ll know exactly what’s included before you commit to anything. We’ve got access to the best providers, the best rates, and the best telecommunication equipment in the country, so we can be transparent with our products. When it comes to sourcing a business phone number in Australia, we’ve got you covered.

Our VoIP plans

Mobile business plans

Need a mobile solution for your business phone number in Australia? Business mobile plans are similar to personal plans in terms of usage and allowances but can offer added features such as data sharing. All you’ll need to sign up is an ABN, which makes it easy to claim for your business phone usage.

At Aria, we work with leading mobile plan providers so we can provide you with the best option for your specific budget and business needs. We’ll help you find a plan that better serves your business and can grow with you as you scale.

Our mobile business plans

Want to connect your current Australian business phone number to VoIP?

The good news is, most existing numbers can be easily transferred to your new VoIP service, meaning there is no need to notify your customers or go through the laborious process of changing contact details. This is known as number porting, and at Aria, we can take care of it all for you. All you need to do is tell us your account details and the numbers you’d like to add to your new VoIP service.

Please do not cancel your current business phone service before we’ve switched you over. You can find more considerations before you make the move to VoIP here.

Sometimes, it is also possible to keep using your old desk phones with a VoIP adapter. However, you may not be able to use your device’s previous functionality. In the interests of streamlining your business and offering the best possible service to your customers, we offer a range of state-of-the-art new VoIP systems that offer a host of features. All designed to improve the day-to-day of running your business.


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