Wednesday, 8 February 2023

8 Benefits of VOIP for businesses

In today’s business world, having a reliable phone system is essential. You need to be able to communicate with your customers and employees easily and without any interruption. That’s where VOIP comes in. VOIP, or Voice over Internet Protocol, is a phone system that uses the internet instead of traditional phone lines. VOIP has many benefits for businesses, including being more scalable than legacy phone systems, having more features, and being more flexible. 


Keep reading to learn more about the eight benefits of VOIP for businesses!


  1. Scalability: Legacy phone systems can be expensive. With a VOIP system, you only need to pay for the number of users you have. As your business grows, you can easily add new users to your system without having to invest in new hardware. 

  2. More features: A whole range of features are available with a VOIP system, including call waiting, caller ID, call forwarding, voicemail, and more. You would have to pay extra for many of these features with a traditional phone system. 

  3. Unified communications: A VOIP system can easily be integrated with other communication tools like email and instant messaging. This unified approach can help improve communication within your company and make it easier to stay connected with customers and employees. 

  4. Flexibility: You can easily add or remove features as needed with a VOIP system. For example, if you need to add a call recording feature for training purposes, you can do so without having to upgrade your entire system. 

  5. Cheaper: VOIP systems are typically cheaper than traditional phone systems because you don’t have to pay for costly hardware or installation fees. You also don’t have to pay for long-distance calls since VoIP uses the internet.      

  6. Easier to fix: If there are any issues with your VoIP system, it is often easier and cheaper to fix than a traditional phone system. 

  7. Robust and mature: The technology behind VoIP has been around for a while, so it is much more robust and mature than some other newer technologies. 

  8. Great customer service when you do it with ARIA Hosted VoIP: When you sign up for ARIA Hosted VOIP, you get all of the great benefits of VoIP and great customer service from our team of experts.


Using a VOIP system for your business has many benefits, including being more scalable, having more features, being more flexible, and being cheaper than traditional phone systems. Sign up today with ARIA Hosted VoIP and get great customer service from our team of experts!


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